1. Who We Are
This Privacy Policy describes how Vitalii Syrotynskyi, Individual Entrepreneur (Tax ID / RNOKPP: 3573501855), operating under the trade name West Tech (“we,” “us,” or “our”), collects, uses, and protects your personal data when you use our services or visit our website at wests.technology.
2. What Data We Collect
We collect only the data necessary to provide our services:
- Contact information — name, email address, phone number (if provided).
- Business information — company name, website URL, project requirements.
- Payment information — billing details processed by our payment provider. We do not store your full card number or banking credentials.
- Communications — messages, emails, and feedback you send us.
- Usage data — basic analytics such as pages visited and browser type, collected via cookies.
3. How We Use Your Data
We use your personal data to:
- Deliver and manage the services you have purchased.
- Communicate with you about your project, invoices, and support requests.
- Process payments and manage your subscription.
- Comply with legal obligations.
- Improve our website and services.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance — processing is necessary to fulfill the services you have ordered.
- Legal obligation — processing required by applicable law (e.g., tax and accounting records).
- Legitimate interest — improving our services and communicating with you about your project.
- Consent — where you have explicitly agreed, e.g., receiving marketing communications.
5. Sharing Your Data
We do not sell your personal data. We may share it with trusted third parties solely to operate our services:
- Payment processors (e.g., PayPal, Paddle) — to handle transactions securely.
- Communication tools — email and project management platforms used in service delivery.
All third parties are contractually required to protect your data and use it only for the purpose it was shared.
6. Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Typically:
- Project and communication data — up to 3 years after project completion.
- Financial and invoice records — up to 7 years as required by Ukrainian tax law.
After the retention period, your data is securely deleted or anonymized.
7. Your Rights
You have the right to:
- Access — request a copy of your personal data we hold.
- Correction — request correction of inaccurate or incomplete data.
- Deletion — request deletion of your data, subject to legal retention obligations.
- Objection — object to processing based on legitimate interest.
- Portability — receive your data in a structured, machine-readable format.
To exercise any of these rights, contact us at info@wests.technology. We will respond within 30 days.
8. Cookies
Our website uses essential cookies to ensure basic functionality. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through your browser settings.
9. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted at this URL with a revised effective date. We encourage you to review this page periodically.
11. Contact
For any privacy-related questions or requests:
- Name: Vitalii Syrotynskyi, Individual Entrepreneur
- Tax ID (RNOKPP): 3573501855
- Website: wests.technology
- Email: info@wests.technology
